Shipping policy
Shipping Policy
Thank you for shopping with Sukoon By Rahin. Please read our Shipping Policy carefully to understand how we handle order processing, delivery, and related matters.
Order Processing
Once your order is accepted, it typically takes 6-7 days for us to process and dispatch your order.
Current Notice: Due to high order volumes and the ongoing peak season, our dispatch timeline has temporarily increased to within 10-12 days. We are working diligently to fulfill all orders as quickly as possible and appreciate your patience.
Delivery Timeframe
After your order is dispatched, we will send you the tracking details so you can monitor your shipment.
Estimated delivery times from the date of dispatch are as follows:
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Standard Delivery: 7-8 working days
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Peak Season / High Order Volume: Delivery timelines may extend to 10-12 days
Please note that delivery timelines may vary depending on your location, courier service performance, and other unforeseen factors.
Remote and Hard-to-Reach Areas
If you reside in a remote location or an area that is difficult for courier services to access, please allow additional time for delivery. We apologize for any delays and appreciate your understanding.
Delivery Delays
While we strive to ensure prompt delivery, we are not liable for any delays caused by external factors such as:
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Courier company delays
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Labor strikes or shortages
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Weather conditions
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Public holidays
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Other factors beyond our control
We thank you for your patience should such delays occur.
Return & Exchange Policy
Please note that we do not offer returns or exchanges. Once your order is processed and dispatched, it is considered final. We encourage you to review your order carefully before completing your purchase.
Contact Us
If you have any questions or concerns regarding your order or shipping, please feel free to contact our support team at:
📧 business.shopsukoon@gmail.com